Terms and Conditions

Last Updated: 14 November 2025

Welcome to Our App!

We operate the CoComelon: Learn ABCs and 123s App and the Blippi Curiosity Club App (each an “App” and together the “Apps”).

We are Moonbug Entertainment Limited, a company registered in England and Wales under company number 11197631, with our registered office at 3rd floor, LABS Upper Lock, 3-6 Water Lane, London NW1 8JZ.

If you need to reach us, please contact our Mobile App Support Team at app.support@moonbug.com.

Is This App for Kids?

Our Apps are designed for parents to help their children play. Our gaming experiences are designed for young children. Our Apps should only be downloaded by parents / guardians and those over the age of majority in your country of residence.

Our Terms

By accessing and using our Apps, you agree to be bound by these Terms and Conditions (“Terms”) regardless of registration or subscription status. You should not download, access or use our Apps if you do not agree to these Terms.

We reserve the right to modify these Terms at any time, in accordance with applicable law. Material changes will be posted here with an updated effective date. We may also notify you of changes via email, but you are responsible for regularly reviewing these Terms. Continued use of the App following any changes constitutes your acceptance of the updated Terms. If you do not agree to any changes, you must cease using the Apps and cancel any subscriptions you have.

Other Terms

The CoComelon: Learn ABCs and 123s App is available for download on the Google Play Store the Apple App Store and the Amazon App Store.

The Blippi Curiosity Club App will initially be available for download on the Apple App Store. Shortly after this, it will be available for download on the Google Play Store, followed by the Amazon App Store.

Additional legal terms and conditions and policies apply to your use of the Google Play Store, the Apple App Store and the Amazon App Store and the download of the Apps on those stores. These legal terms and conditions set out whether you may have cancellation or refund rights in certain circumstances depending on where you live.

Please carefully read the applicable terms as you will need to agree to be bound by those terms and conditions in order to download the Apps and make any purchases in the Apps.

Information About You and Your Privacy

Before accessing and using our Apps, you should carefully read our Privacy Policy to understand how we collect, use, and share information about you.

Do I Need a Subscription or Account?

You can use some parts of our Apps for free, but you will need a subscription to get full access to all of the games and activities in our Apps. You can also use your Moonbug account to access Apps and subscriptions.

Amazon, Apple or Google Login: If you purchase a subscription using your Amazon, Apple or Google credentials, you can play on any device where you have downloaded the App and are logged in with the same Amazon, Apple or Google credentials.

How Do I Get a Subscription?

You need to be over the age of majority in your country of residence in order to pay for a subscription.

You can buy a subscription through Amazon, Apple or Google. We do not see or keep your payment details. As well as these Terms, your subscription (including, without limitation, cancellation and refund terms) will be subject to the terms and conditions you enter into with Amazon, Apple or Google, as applicable.

To purchase a subscription, open the App and:

  • select a content tile with a padlock icon

  • we set the price in USD and then Amazon, Apple or Google determine the price for the country associated with your account

  • select a subscription plan (offers and plans may change from time to time)

  • enter your relevant details to register and pay through Amazon, Apple or Google as applicable

  • subscription plans are inclusive of VAT or equivalent local sales tax.

Upon purchase, your subscription will start right away and will automatically renew unless you cancel it. If your subscription is due to renew and the payment method fails, your card issuer may try the payment again. If subsequent attempts fail, your subscription will end.

We may modify the features or the price of our subscription plans from time to time. For existing subscriptions, we will give you notice of any material changes to features before they come into effect. Price changes will take effect at the start of your next billing period after the change. You will be notified of this change and will be required to accept it before it takes effect. If you are not satisfied with a new feature or price change, you have the option to cancel your subscription which will take effect at the end of your current billing period.

Subscription Special Offers and Promotions

The price of a subscription will be shown on the App prior to purchase. Our special offers and promotions are valid only over a certain period of time and will expire on the date indicated by Moonbug.

Our special offers and promotions will also display the regular or non-discounted price which we intend to charge beyond the billing period when a special offer or promotion price applies.

Our special offers, promotions or any discounts provided are not valid in conjunction with other offers unless stated otherwise. Additionally, they are exclusive to the specified App and cannot be applied to other Moonbug services, products or brands.

Discounted trials are available as one-time offers. If you have previously benefited from a discounted trial, you will be charged for the full subscription upon attempting to redeem another.

We reserve the right to refuse to redeem a special offer, promotion or discount if we believe it is being used improperly or fraudulently.

How Do I Cancel My Subscription?

Please note that deleting the App from your device does not cancel your subscription and its recurrent billing.

You must cancel your subscription plan directly with the App store you bought the subscription from and follow their instructions, as they (not us, Moonbug) are in charge of subscription billing.

You can cancel your subscription plan at any time as follows:

  • if you have purchased via Amazon, details of how to cancel your subscription can be found here and

  • if you have purchased via Apple, details of how to cancel your subscription can be found here and

  • if you have purchased via Google, details of how to cancel your subscription can be found here

You will receive an email from Amazon, Apple or Google confirming your cancellation.

Once you have cancelled your subscription, you will lose access to the App content that is only available with a subscription on the day when your subscription ends. Your subscription end date is the last day of the current billing period. For example, if you cancel a recurring subscription with a monthly billing period that started on 1st January, it will end on 31st January, even if you cancel on 2nd January.

If you choose to subscribe again in the future, you will regain access to the App content that comes with your new subscription.

Refunds and Billing Enquiries

For refunds or billing problems, contact Amazon, Apple or Google directly, depending on where you bought your subscription.

To avoid being charged for the next billing period, you must cancel your subscription at least 24 hours before your current billing period ends. You will not get a refund for the time you have already paid for.

How you may use our Apps

Our Apps are for your personal and non-commercial use only. You must not use any part of the content on the Apps for commercial purposes without obtaining a licence to do so from us or our licensors.

We are the owners of and/or the licensees of all intellectual property rights in the Apps and in the materials published on it including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software. Unless specifically stated otherwise, nothing in these Terms or on the App gives effect to any transfer of such intellectual property rights from us to you.

​Your sole right to use the intellectual property on the Apps is a non-exclusive licence to make use of such content only as is strictly necessary to enable you to access and enjoy the App experience.

You may also screenshot extracts from the Apps for your personal, non-commercial use.

Unless authorised by us in advance and in writing, you must not modify the digital screenshots or printed copies of any materials you have taken from our Apps in any way, and you must not use any of the Apps’ illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

​Our status (and that of any identified contributors) as the authors of content on the Apps must always be acknowledged.

If you screenshot, print off, copy, download or publish any part of the content of the Apps in breach of these Terms, your right to use the Apps will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Updates to the App

From time to time, we may automatically update the Apps and change the functionality to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively we may ask you to update the Apps for these reasons.

If you choose not to install such updates, or if you opt out of automatic updates, you may not be able to continue using the Apps.

The Apps will always work with the current or previous version of the operating system (as it may be updated from time to time) and match the description of it provided to you when you purchased a subscription.

Accessing our App

If you choose to access our Apps, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.

​Our Responsibility For Loss Or Damage Suffered by You

TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL CONDITIONS, WARRANTIES, REPRESENTATIONS OR OTHER TERMS WHICH MAY APPLY TO THE APP OR ANY CONTENT IN IT, WHETHER EXPRESS OR IMPLIED.

​If we breach these Terms or are negligent, we are liable to you for foreseeable loss or damage that you suffer as a result. By ‘foreseeable’ we mean that, at the time these Terms were entered into by you, it was either clear that such loss or damage would occur or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).

We are not liable to any user for any loss or damage that was not foreseeable or any loss or damage not caused by our breach of these Terms or negligence.

​​If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

The Apps are for domestic and private use. If you use the Apps for any commercial, business or resale purpose you are in breach of these Terms and we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If our provision of, or support for, the Apps is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event but, if there is a risk of substantial delay, you may contact us to end your subscription with us and receive a refund for any services you have paid for but not received.

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law (or any mandatory law in your country of residence, as applicable).

​Viruses, Operability and Security

We do not guarantee that the Apps will be secure or free from bugs or viruses.

​You are responsible for configuring your information technology, computer programs, operating platform and device in order to access our Apps. You should use your own virus protection software.

​You must not misuse the Apps by interfering with the Apps’ operation or using automated tools in any way, knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Apps, our servers on which our Apps are stored, or any server, computer or database connected to the Apps.

You must not attack our Apps via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach of these Terms, your right to use the Apps will cease immediately.

We May End Your Rights to Use the Apps if you Break these Terms

We may end your rights to use the Apps at any time by contacting you if you have broken these Terms in a serious way. If what you have done can be put right, we will give you a reasonable opportunity to do so.

If we end your rights to use the Apps:

  • you must stop all activities authorised by these Terms, including your use of the Apps

  • you must delete or remove the Apps from all devices in your possession and confirm to us that you have done this.

We May Transfer this Agreement to Someone Else

We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these Terms.

Which Country's Laws Apply to Any Disputes?​

These Terms are interpreted in accordance with and governed by English law; however, if you are a consumer residing outside England, you will retain the benefit of any overriding mandatory protections given to you by the laws of your own jurisdiction of residence. Any disputes will be subject to the exclusive jurisdiction of the courts of England, except to the extent that overriding mandatory laws in your jurisdiction of residence permit you, as a consumer, to bring or defend claims in your local courts.

We will try to resolve any disputes with you quickly and efficiently. We would like to request that you first raise any dispute or complaint with us in writing so we may seek an amicable resolution. If you are unhappy with us, please contact us as soon as possible using the contact details set out in the “Contact Us” section below.

Our Trademarks

Our name and logo, the Apps, the names of our content series and the character names associated with them are our trademarks or the trademarks of our licensors.

You are not permitted to use our trademarks without our approval unless they are part of the materials you may be using as permitted under these Terms.

Other

Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Even if we delay in enforcing these Terms, we can still enforce them later. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking these Terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

Contact Us

 You can write to us at our registered office at:

Moonbug Entertainment Limited

3rd Floor, Labs Upper Lock, 3-6 Water Lane

London NW1 8JZ

United Kingdom

Alternatively, please email us at app.support@moonbug.com or call +44 7768 663608.

14/11/2025 15:26:00